Insurance Says it's a mechanical problem, not part of the claim
Total loss valuations are one of the most manipulated parts of an auto insurance claim. Insurers use internal software, selective comparables, and depreciation tactics to reduce payouts. This guide breaks down how valuations work, why they are often low, and how EstiVerify helps you challenge them.
Total loss calls are based on internal thresholds, not on whether the car is repairable. Insurers compare repair cost against the car's valuation.
EstiVerify reviews the valuation and the repair estimate to see if the call was accurate or rushed.
This often comes from low valuations, not high repairs. If the valuation is low, even normal repairs can exceed it.
EstiVerify identifies valuation errors and incomplete repair estimates.
Insurers use market value minus depreciation and condition adjustments. These adjustments are often overused.
EstiVerify compares their ACV to real market data.
Insurers often choose the cheapest vehicles they can find to lower their payout.
EstiVerify reviews their comparables for accuracy and fairness.
They want to use their own valuation system, which tends to provide lower numbers.
EstiVerify documents real world comparables to challenge their report.
Out of area comparables can artificially lower your value if your market is higher priced.
EstiVerify checks geographic accuracy and local pricing.
Condition adjustments are one of the largest valuation manipulation tools insurers use.
EstiVerify identifies unfair or excessive deductions.
Valuation companies sometimes claim prior damage to justify a lower payout.
EstiVerify compares the valuation claims against photos and history.
Normal wear is often treated like damage to lower the payout.
EstiVerify highlights excessive deductions.
Missing features and incorrect equipment lists lower the valuation.
EstiVerify checks each feature and option to ensure accuracy.
Comparing your clean title car to one with accident history lowers your valuation unfairly.
EstiVerify filters out invalid comparables.
Using lower trim levels or missing options reduces your payout.
EstiVerify checks trim, features, and equipment accuracy.
Valuation reports often ignore maintenance records or recent major service.
EstiVerify includes verified upgrades and value influencers.
Higher mileage comparables artificially lower your valuation.
EstiVerify reviews mileage adjustments for fairness.
Private seller vehicles may not reflect true market value.
EstiVerify compares to retail and dealer inventory where appropriate.
Yes. Most people do not, but disputing a valuation often increases payout.
EstiVerify provides the evidence needed for a strong dispute.
You can request corrections, new comparables, or removal of unfair deductions.
EstiVerify prepares a list of corrections.
Yes. Many insurers accept outside comparables if they are legitimate and verified.
EstiVerify identifies stronger matches.
You can escalate or request written justification for every deduction.
EstiVerify prepares a structured rebuttal.
Fast acceptance is a tactic. They want to finalize before you find issues.
EstiVerify helps identify missing value so you do not sign too soon.
Thresholds vary by company. Insurers often push borderline cases into total loss to avoid expensive repairs.
EstiVerify checks whether repairs were underpriced.
Low valuations allow them to avoid supplement-heavy repairs.
EstiVerify compares ACV to real market data.
Salvage value affects payout only if you choose to retain the vehicle.
EstiVerify helps you understand whether retention makes sense.
Insurers want salvage bids low to reduce what they owe you.
EstiVerify checks salvage valuation accuracy.
Adjusters often modify comparables when pushed, proving the initial number was not accurate.
EstiVerify helps you track and expose these changes.
We check feature accuracy, upstream comparables, mileage fairness, and unrealistic condition deductions.
We calculate the difference between the insurer valuation and true market replacement cost.
We prepare a clean correction list, fair comparables, and valuation notes to challenge their decision.
We identify underpriced repair items, unfair threshold math, and valuation manipulation.
Total loss disputes are not about policy language. They are about the value the insurer took away. EstiVerify shows how much you were shorted.
Most total loss valuations are thousands below true market value. EstiVerify provides a clear, evidence based review so you can challenge the number before you accept it.
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