EstiVerify Privacy Policy

Effective Date: 01/01/2025

EstiVerify respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, purchase our services, or communicate with us.

By using our site or services, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of information to provide and improve our services:

A. Information You Provide Directly:

Name, email address, phone number, and billing details.

Uploaded documents, including insurance estimates, repair invoices, claim forms, and photographs.

Vehicle information such as VIN, make, model, year, and mileage.

B. Information Collected Automatically:

Browser type, device information, and usage data (cookies, analytics).

Non-identifiable data used for performance and security monitoring.

We do not collect or store sensitive financial information such as full credit card numbers; payments are processed securely through third-party providers.

2. How We Use Your Information

We use your information only for legitimate business purposes, including:

Providing and delivering the services you purchase.

Preparing reviews, reports, and recommendations specific to your claim or valuation.

Communicating updates, support, and delivery notifications.

Improving our products, website experience, and customer support.

Meeting legal and regulatory requirements when necessary.

We do not sell or rent your personal information to anyone — ever.

3. How We Share Information

EstiVerify operates with strict confidentiality.
However, there are limited situations in which information may be shared or become accessible to third parties:

A. With Your Consent:

We may share information if you request it, for example, sending your report to your body shop, attorney, or insurer.

B. With Service Providers:

Trusted third-party vendors (such as payment processors or secure data platforms) may access limited information to perform specific functions on our behalf. They are bound by confidentiality agreements.

C. With Estimating Systems:

Some data you provide — such as repair estimates or valuation files — may be processed using third-party estimating or valuation software (e.g., CCC, Mitchell, Audatex, or others).
These platforms have their own privacy and data-sharing practices.

Important: EstiVerify does not control or influence how those systems handle or share data once it’s entered into their software.
In some cases, these systems may automatically transmit or make available information to other industry databases (including insurers, repair facilities, or reporting agencies such as Carfax).

EstiVerify does not initiate, authorize, or receive compensation for such sharing and is not responsible for third-party data practices.

D. For Legal Compliance:

We may disclose your information if required by law, subpoena, or government request — or to protect our rights, property, or customers.

4. Carfax, Insurance Companies, and Third-Party Reporting

EstiVerify does not report, transmit, or upload any user information directly to Carfax, insurance companies, or vehicle history reporting services.

However, because certain estimating and valuation platforms automatically sync data with connected systems, there is a possibility that information you provided (such as claim or repair details) could later appear in a public vehicle history record or insurer database.

This occurs outside EstiVerify’s control.
By using our services, you acknowledge this possibility and agree that EstiVerify is not responsible for third-party data reporting or disclosure resulting from information contained in insurer estimates, shop systems, or integrated valuation platforms.

5. Data Security

We use secure, encrypted systems to store and transmit your information.
Our servers are protected with industry-standard safeguards, and all uploads occur via encrypted SSL connections.

While we take every reasonable precaution to protect your data, no online system can guarantee absolute security.
By using our services, you acknowledge and accept these inherent risks.

6. Data Retention

We retain your documents and reports for a limited time to ensure service delivery and customer support.
Typically, files are securely deleted within 90 days after service completion unless you request continued storage or future access.

You may request deletion of your records at any time by contacting [email protected].

7. Cookies and Tracking

Our website may use cookies or analytics tools to monitor performance and improve user experience.
You can disable cookies in your browser settings at any time.

We do not use tracking cookies for advertising or marketing purposes.

8. Your Rights

You have the right to:

Access, correct, or delete your personal information.

Withdraw consent for data use where applicable.

Request a copy of your stored data.

To make a request, email [email protected].
We will respond within a reasonable time, in accordance with applicable data protection laws.

9. Children’s Privacy

EstiVerify services are intended for adults.
We do not knowingly collect or store data from anyone under the age of 18.

10. International Use

Our website and services are intended for use within the United States.
If you access EstiVerify from outside the U.S., you consent to data transfer and processing under U.S. law.

11. Policy Updates

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.
The revised policy will be posted on our website with a new effective date.

12. Contact Us

For questions or concerns about this policy or our data practices, contact:
📧 [email protected]
🌐 www.Estiverify.com

Plain Language Summary (for Transparency Section)

EstiVerify takes your privacy seriously.
We never sell your information or share it with insurers, Carfax, or anyone else for profit.
However, some estimating and valuation systems automatically share data with outside databases. That’s outside our control, and we’re transparent about it.
We use your information only to prepare your reports, protect your interests, and deliver professional results — nothing more.